Shipping policy

Orders placed by 2PM Monday - Friday will be dispatched the same day. Orders placed after 2PM will be dispatched the next working day.

Orders placed after 2PM Friday will be dispatched the following Monday (unless bank holiday).

During holiday season please allow up to two extra business days.

Orders within the US usually take 5-7 business days for delivery.

INTERNATIONAL SHIPMENTS 

Import duties, taxes, and charges aren’t included in the item price or postage cost. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what additional costs will be prior to buying.

No refunds will be issued for products that are rejected at customs of any country unless the order is returned to our fulfillment center in its original condition.

For some local deliveries DHL/UPS/FedEx partner with local delivery companies, therefore in-country package tracking might not be available using the tracking link provided to you in the shipping confirmation email. This does not mean your package is lost. In such a case, please contact us to learn about the location of your package.